Last updated: April 2026

Privacy Policy

1. Information We Collect

We collect information you provide directly, such as your name, email address, company details, and payment information when you create an account or subscribe to a plan. We also collect usage data automatically, including IP addresses, browser type, pages visited, and interactions with our platform through cookies and similar technologies.

2. How We Use Your Information

We use your information to provide, maintain, and improve our services; process transactions and send related notifications; personalize your experience and deliver relevant content; communicate with you about updates, promotions, and support; analyze usage patterns to improve our platform; and comply with legal obligations.

3. Data Sharing

We do not sell your personal information. We may share data with trusted service providers who assist in operating our platform (e.g., hosting, payment processing, analytics), when required by law or to protect our rights, and in connection with a merger, acquisition, or sale of assets. All third-party providers are contractually obligated to protect your data.

4. Cookies & Tracking

We use cookies and similar technologies for essential functionality, remembering your preferences, analytics, and optional marketing. You can manage cookie preferences through your browser settings. Essential cookies cannot be disabled as they are necessary for the platform to function.

5. Data Security

We implement industry-standard security measures including encryption in transit and at rest, regular security audits, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data; object to or restrict processing; request data portability; withdraw consent at any time; and lodge a complaint with a supervisory authority. To exercise these rights, contact us at the address below. We will respond within 30 days.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for up to 90 days for backup purposes and as required by law.

8. International Transfers

Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place, including standard contractual clauses approved by relevant authorities, to protect your data during international transfers.

9. Children's Privacy

Our Service is not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on our platform. Your continued use after changes constitutes acceptance.

Contact Us

For privacy-related inquiries, contact our Data Protection Officer at privacy@pairflows.com.